Frequently asked questions

Order Enquiries

What payment methods are available?
We currently accept the following payment methods: Visa, Mastercard, Solo, Maestro, Visa Debit, Visa Electron, American Express, PayPal and we trade in GBP (£).

What is the return warranty for Stella 1882 Bathroom Taps?

We provide a lifetime warranty for built-in parts and a 2-year warranty for each product and we handle any custom taxes associated with returns.

Defective Parts Replacement:

In case of defective parts, we will cover the cost of shipping the replacement back to you, even if the warranty has expired.